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Privacy Policy

Welcome to Above Bits LLC! Protecting your privacy is of utmost importance to us. Accordingly, this Privacy Policy explains how we handle your personal information. By using our website, you agree to the practices described herein.

Last Updated: October 22, 2023

Information Collection

At Above Bits LLC, transparency about how we collect and use your information is crucial. This part of our privacy policy details the types of information we may collect:

  • Personal Information: When you use our services, we may collect personal information. This includes your name, email address, and phone number. We also collect any other relevant details you provide.
  • Non-Personal Information: We may also collect non-personal information. This includes browser type, device type, operating system, and IP address. These details help us optimize the user experience.
  • Usage Data: We collect information about how you interact with our website. This includes the pages you visit. The time spent on our website is noted. Other usage metrics are also collected.
  • Account Information: If you create an account, we collect information regarding your username, password, and other account-related data.
  • Form Submissions: When you fill out forms or surveys on our website, we collect the information you provide in the form fields.
  • Communication Records: If you contact us via email, phone, or other means, we may subsequently keep a record of that communication.

Your trust is vital. We aim to be clear about the information we collect. This helps us enhance our services. It also allows us to cater to your needs efficiently. We encourage you to review this privacy policy to better understand our data collection practices.

Use of Information

We value the information you provide and use it conscientiously to enhance your experience on our website. Here’s how we utilize the collected information:

  • Service Improvement: We use your feedback, suggestions, and usage data. This helps to improve our services. It also helps to tailor them to meet your needs better.
  • Customer Support: Your information helps us respond to your customer service requests and support needs more effectively.
  • Communication: We may use your contact details to send updates, promotional materials, and, additionally, other information that may be of interest to you.
  • Security: We use the collected information to maintain the safety and integrity of our website and services.
  • Analytics: We use analytics services like Google Analytics to gather data about your behavior on our website to improve our services.
  • Legal Compliance: We may use your information to comply with legal obligations or in the enforcement of our Terms and Conditions and other agreements.

We strive to use your information judiciously. This ensures a seamless and personalized user experience. It also adheres to the highest standards of data privacy.

Information Sharing

We uphold a strict policy of not selling or renting your personal information. However, there are certain circumstances under which we may share your information as outlined in this privacy policy:

  • Third-Party Service Providers: We may share information with vendors who perform services on our behalf, such as payment processing, email delivery, and hosting services.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes, court orders, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be one of the transferred assets.
  • With Your Consent: We may share your information for any other purposes disclosed to you at the time we collect the information or, alternatively, pursuant to your consent.
  • Aggregated or Anonymized Data:We may share aggregated or anonymized data with third parties for their analytical or marketing purposes, which cannot be used to identify you.

Our goal is to safeguard your information while enabling a robust and user-friendly experience on our platform. By engaging with our services, you consent to the practices outlined in this privacy policy regarding information sharing.

Cookies and Tracking Technologies

We employ cookies and other tracking technologies. These enhance your browsing experience. They also collect information about your interaction with our website. Here are the key points:

  • Cookies: Cookies are small files stored on your device that help us understand your preferences and, consequently, optimize your experience on our website.
  • Web Beacons: Web beacons or pixels are electronic images that may be used on our website or emails to deliver cookies, count visits, and understand usage.
  • Analytics: We utilize services such as Google Analytics to collect data on your website activity with the aim of improving our services.
  • Opting Out: You have the option to manage your cookie preferences or disable cookies through your browser settings, although this may affect the functionality of our website. For those wishing to opt-out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on.
  • Third-Party Cookies: Third parties may set some cookies when you visit our website. These cookies are not under our control, but we ensure to work only with reputable third-party services.

Our goal is to maintain transparency about our use of cookies and provide you with the control to manage them according to your preferences.

Data Security

At Above Bits LLC, we take the security of your data seriously as outlined in this privacy policy. Here’s how we work to protect your information:

  • Security Measures: We implement various security measures including encryption, firewalls, and, additionally, secure socket layer technology to protect your data.
  • Access Control: We limit access to your personal information to employees and third parties who need to know that information to provide services to you.
  • Regular Audits: We conduct regular security audits and reviews to ensure our data protection measures are up to date and effective.
  • Data Breach Procedures: In the unlikely event of a data breach, we have procedures in place to notify you and, concurrently, the relevant authorities as required by law.
  • Training: We provide training to our staff on data security best practices to ensure they are well-equipped to manage and protect your information.

Your trust is our priority, and we are committed to maintaining high standards of security to protect your data. Additionally, we encourage you to review this privacy policy periodically to stay informed about our data security practices.

Your Rights and Choices

We believe in empowering you with choices regarding your personal information. Here are your rights and options:

  • Access and Update: You can access and update your personal information at any time by logging into your account on our website.
  • Deletion: If you wish to delete your account or personal information, you can send a request to info@abovebits.com.
  • Opt-out: You can opt-out of receiving marketing communications from us by using the unsubscribe link in the emails.
  • Data Portability: Upon request, we can provide you with a copy of your personal information in a commonly used electronic format. Moreover, we are open to addressing any concerns or inquiries you may have regarding your personal data.
  • Complaints: If you have any concerns about our privacy practices, you can contact us, and we’ll work to address them.

We strive to provide you with easy-to-use options to exercise your rights and control your personal information.

Third-Party Services

Our website may integrate with or contain links to third-party services. Here’s what you should know:

  • Integration: We may integrate third-party services to enhance our offerings. Furthermore, these services operate under their own privacy policies.
  • Links: Our website may contain links to other websites. We are not responsible for the privacy practices of these sites.
  • Data Sharing: While interacting with third-party services on our website, you may share data directly with them, which is subject to their privacy policies.
  • Privacy Policies: We recommend reviewing the privacy policies of any third-party services you interact with through our website.

Our goal is to collaborate with reputable third-party services while ensuring a seamless user experience on our platform.

Children’s Privacy Policy

We are committed to protecting the privacy of young individuals. Here are our policies regarding children’s privacy:

  • Age Limit: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
  • Parental Control: Parents and guardians are encouraged to monitor their children’s online activities. Moreover, they should teach them about safe internet practices.
  • Removal of Children’s Data: If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

Protecting children’s privacy online is crucial, and we urge parents to play an active role in their children’s internet experiences.

Updates to this Privacy Policy

We may update our Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. Notably, here are some key points regarding updates:

  • Notification: We will notify you of any significant changes to our Privacy Policy by posting a notice on our website or by contacting you directly.
  • Review: We encourage you to review our Privacy Policy periodically to stay informed about our data practices.
  • Effective Date: Any updates will be effective as of the “Last Updated” date stated at the beginning of this Privacy Policy.
  • Acceptance: Your continued use of our services after any updates constitutes your acceptance of the revised Privacy Policy.

We remain committed to maintaining a transparent and open dialogue regarding our privacy practices.

Contact Us

For any inquiries, concerns, or questions regarding this Privacy Policy, feel free to contact us:

  • Email: Reach out to us at info@abovebits.com for a prompt response.
  • Address: Our mailing address is: Above Bits LLC, 6208 Creft Circle, Ste 234C, Lake Park, NC 28079
  • Phone: You can call us at (980) 339-6311 during our business hours (9am – 6pm EST).

We value your feedback and are here to assist with any privacy-related inquiries to ensure a trustworthy and transparent user experience.